1 reviews | Active since Apr 2020
Very bad service!
Very bad service from their connect devision, you order something in stock online and receive an email that delivery will be done within 48-72 hours then no communication after that until you call them for an update and they even have the nerve to lie to you and say they are busy with credit check where as you have an approval, after that they will tell you your order is out of stock but you ordered whilst it was in stock.
Consultants seem to not know what they are doing in that department, i ended up cancelling an order i had with them that was done on the 16th October 2025, i currently have another order done with them on the 05th November 2025, same story and no communication whatsoever!!!!!
Worse service from them as Prestige client
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting the bank.
Your request has been escalated to the Head of our Standard Bank Mobile desk.
You will receive a call within 24 hours.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for contacting the bank.
Your request has been escalated to the Head of our Standard Bank Mobile desk.
You will receive a call within 24 hours.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
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