LM
Lehlohonolo M
1 reviews | Active since Jun 2021
26 Jun 2021, 14:00
Very Bad service!
On the 25th june 2021 at around 09h30 am i made to payments "immidiate" to different banks using sbsa app,24hrs later the intended recipients still didn't receive their money,went to the branch in Springs and the only help they could offer was to direct me to a phone and put me through to some customer care dept where i was given ref number and told the issue will be resolved within 2hrs that was at 10h30,the time NOW is 13h55 and still NO MONEY,what is man to do in a situation like this????
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Standard Bank's replyOfficial
27 Jun 2021, 03:35Hello Lehlohonolo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply27 Jun 2021, 03:35
Official
Hello Lehlohonolo
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***