CM
Cikizwa M

1 reviews | Active since Jul 2016

13 Jul 2016, 10:48

very bad service

<p>I contacted Standard Bank on the 19 April 2016 requesting a paid up letter. Up until today I have not received the letter and whenever I do follow up it gets reffered to someone else and that will be the end. I have done follow up about 4 times already with no luck. If this is the service provided to client then you are really a disaster.</p>

0
Replies (2)
Standard Bank
Standard Bank's reply13 Jul 2016, 12:49
Official

Good day Cikizwa Mene

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********
Standard Bank
Standard Bank's reply26 Jul 2016, 09:27
Official

Good day Cikizwa Mene

Thank you for your posting.

Please accept our sincere apologies for the undue frustration caused.

We trust that you are comfortable with the outcome provided.

Kind regards

Audrey Sebuelo

Complaint Resolution Centre

***

********** (fax)

**********