IM
Itani M
1 reviews | Active since Aug 2020
11 Aug 2020, 15:59
Very Bad Service
I mistakenly transferred R10 000 to my other standard bank account that is closed, I went to standard bank on the 27th July 2020 and explained what happened, they said they will reverse my money within 24 hours. From the 27th of July 16 x 24 Hours passed and i ma still waiting for my money. This is a very bad service from your bank and i will end up closing all my accounts with you. I want my money now.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
11 Aug 2020, 16:36Dear Itani Makhavhu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply11 Aug 2020, 16:36
Official
Dear Itani Makhavhu
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
20 Aug 2020, 09:41Hello Itani
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply20 Aug 2020, 09:41
Official
Hello Itani
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
***
***
Thank you for allowing us the opportunity to look into your matter.
We confirm that the matter was adopted and resolved.
Kind regards
Complaint Resolution Centre
***
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