ZG
Zanele G

1 reviews | Active since May 2019

21 May 2019, 09:58

Very bad service

I am very disappointed with service from standard bank, on the 17 May I have send a complaint to them regarding a letter that I waited for them to email since February, after complaining on HelloPeter I received message that a consultant will be calling me , since I have been waiting, no one has contacted me. I see this as unprofessional for a huge bank like them to give such a bad service and making wrong promises to their clients. I will never do any business with them ever again, if I don’t get any help today I’m taking this to media

0
Replies (2)
Standard Bank
Standard Bank's reply21 May 2019, 10:38
Official
Dear Zanele Gwala 
 Thank for posting a comment.
 
 We will get one of the bankers to contact you as soon as possible. 
 
 Regards,
 
 Complaint Resolution Centre
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ZG
Zanele G's update21 May 2019, 11:03
Reviewer Update
I have received this response and no one has contacted me, I am giving until this afternoon and I am taking this to media