KT
Kabelo T
1 reviews | Active since May 2020
18 Jun 2024, 14:05
Very bad service
They want to charge a bank card that's been giving Mr problems and I been calling them to tell them but their waiting call times are unbearable. Ended up going to a branch and I was told I'm getting charged for a replacement. They insist on charging R160 when their card has embarrassed me several times. Why would I keep carrying the card If it doesn't work properly? This is bad
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
18 Jun 2024, 14:18Dear Kabelo
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply18 Jun 2024, 14:18
Official
Dear Kabelo
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
19 Jun 2024, 09:35Dear Kabelo
Our team unsuccessfully attempted to call you.
Please let us know when would be a good time to talk.
Eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Our team unsuccessfully attempted to call you.
Please let us know when would be a good time to talk.
Eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply19 Jun 2024, 09:35
Official
Dear Kabelo
Our team unsuccessfully attempted to call you.
Please let us know when would be a good time to talk.
Eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***
Our team unsuccessfully attempted to call you.
Please let us know when would be a good time to talk.
Eagerly awaiting your reply.
Kindest regards
Standard Bank Hello Peter Team
***