Very bad poor service
We have been waiting for days now for our insurance claim to be paid.
Standard bank employee = Kokesto Molete - ***/003987
The call centre keep telling us that it has been paid. But to date there is still NO payment reflecting in our bank account.
Regards Alvin Montgomery ********** 621
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Standard Bank's replyOfficial
24 Dec 2018, 02:28 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Standard Bank's reply24 Dec 2018, 02:28
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***