AB
Astrin B
1 reviews | Active since Mar 2018
28 Jun 2023, 05:47
Very bad
Very bad. I've requested my address to be changed and resent on statement 3 weeks already but still no help. Made 8 calls, visited branch, submitted POA and ID twice, still no assistance.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
28 Jun 2023, 07:04Dear Astrin
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Please confirm which branch did you visit so we can raise this with our Leadership team.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Please confirm which branch did you visit so we can raise this with our Leadership team.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Jun 2023, 07:04
Official
Dear Astrin
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Please confirm which branch did you visit so we can raise this with our Leadership team.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Please confirm which branch did you visit so we can raise this with our Leadership team.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***