LW
Linda W
1 reviews | Active since Jul 2021
10 Dec 2021, 08:21
Very bad customer service and everything
Poor and very bad customer service. You are working and try to improve your internet banking this week. But it is more worse and pathetic now than before. Nothing is working now not even my cellphone banking. You want us to withdraw money from the ATM this time of the year very nice of you (no customer service again). I am in the process to open a new bank account with a bank that have customer service I am struggling now for 6 months with Standard Bank and after this week i am done with you.
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Standard Bank's replyOfficial
11 Dec 2021, 08:37Dear Linda V
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply11 Dec 2021, 08:37
Official
Dear Linda V
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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***