Hellopeter
Share Your Experience
DV
Derek V

1 reviews | Active since Jun 2018

04 Jun 2018, 11:53

Very Bad bank , No resposnse from them.

I have been trying for 3 months to remove a bond from my name in Transunion because Standard Bank have *********** people working for them, giving wrong information to Transunion.

I am unable to get Standard Bank to respond..

Lets see if this forum will help.

0
Replies (3)
Standard Bank
Standard Bank's reply04 Jun 2018, 14:32
Official

Dear Derek Veldman

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
***
*** (fax)
***

DV
Derek V's update04 Jun 2018, 14:35
Reviewer Update
I am really tired of phoning and no resolution. I send a mail to the standard bank employee who send the wrong info to Transunion to sort it out , nothing has happened. I also send mail to Ombudsman. I need it sorted out, This is the employee **********
Standard Bank
Standard Bank's reply06 Jun 2018, 11:16
Official

Dear Derek Veldman

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter is being attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

***