AC
Andre C

1 reviews | Active since Feb 2016

16 Mar 2016, 14:09

VERY ASHAMED WILL CLOSE MY ACCOUNT

I've had an account with standard bank now for just over 6 years about 5 years ago years ago I got debited on my account from them when I contacted them to ask why they said I had app**** for a cheque account overdraft ,I said no way I went to the bank and asked to see where I had signed they showed me that I hadn't' signed and refunded me and found out that the person that had done that left the same month so I was happy that they had helped me as I knew that I never app**** for anything only to find out TODAY I've been handed over and my name will now be effected because that account has monthly charges this is for an account that i never asked for and never wanted and they had seen this so how can this be fair to a working person to think I wanted to guy my home threw them now, thanks for nothing will definitely be changing banks take my business else where

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Replies (1)
Standard Bank
Standard Bank's reply17 Mar 2016, 07:23
Official
Hello 21dre,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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