VERY ANGRY CUSTOMER

I HAVE A LOAN WITH STANDARD BANK, IN SEPTEMBER THEY DID NOT DEBIT MY ACCOUNT I CALLED IN TO FIND OUT WHY THE DEBIT ORDER DID NOT GO THROUGH, THEY TOLD ME IT WAS A SYSTEM ERROR, I THEN INSTRUCTED THEM TO DEBIT DOUBLE IN OCTOBER WHICH THEY DID.

NOW IN NOVEMBER MONTH END DEBIT ORDER DID NOT GO THROUGH, I CALLED IN TO FIND OUT WHY ON THE 1DECEMBER I WAS TOLD BY A CONSULTANT HE DOES NOT KNOW HE CAN SEE MONEY IN MY ACCOUNT BUT THEY IS NO NOTES AS TO WHY THEY DID NOT DEBIT IN MY ACCOUNT.

I AM NOW RECEIVING CALLS FROM THE CALL CENTRE I AM TELLING THEM TO DEBIT MY ACCOUNT BUT STILL THEY NOT DOING IT, THIS IS AFFECTING MY CREDIT RATING IF THIS IS THE KIND OF NONSENSE SERVICE I AM RECEIVING FROM STANDARD ITS BEST I MOVE TO ANOTHER BANK