Very Angry Client/Customer.

I am so angry with standard bank. My account was debited by 4 accounts i do not know again and since they found no money i was charged R146 as bank fee. it led to me having have over draft of about R550 . I called requesting a cancellation of this overdraft coz its unauthorized people that debited my account. I received a sms with service no ********** 629 & ********** 564 and that it would be sorted by the 27th June. I received money in my account and the R55o sumthing was debited. I called requesting and refund and I was told to wait for the request to be processed. I called again on the 26th telling them i need the money and they still said i must wait for the 27th and I will get it. On the 27th June i called again after 12pm telling them that im stuck at work and need them money in my account urgently and i was told its not yet 24hours the money will be sent to my account. Its the 29th and i still haven't received my money and I cant keep holding coz they make me hold an average of 10 - 15 min on the like and its unacceptable. Its my money why wont you pay me back. Im very Angry. Now i must borrow from people because of your incompetence? This is B.S *** this is not the first time its happening exact query. till when NO Maaaaaaaaaaaan.....