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Anneline D
1 reviews | Active since Aug 2020
20 Aug 2020, 01:12
Very angry
My mom bought a TV at standard 2018 tve gave in 4 weeks ago 1 of the manngers told her they will give her a loun tv Asa hisense come and check it out well hisense did come but no loun tv came wen she phoned the shop spoke to Lynn another mannger at standard this person was so rude told my mom her account is in arrears and she can't get a other TV my mom told her she did not ask for this lock story and she kept on being rude is this wat happens after she paid almost 10000 her balance is 2000 and till today got no help
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Standard Bank's replyOfficial
20 Aug 2020, 06:16Hello Anneline
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply20 Aug 2020, 06:16
Official
Hello Anneline
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***