Verry unhappy and highly annoyed
<p>There is an old saying. If it ain't broke don't fix it. I was extremely happy with my Standard Bank Appon my mobile device. Now some smart ass IT fundies thought they improved the software and stuffed it up. It worked 100 % well. Now the screen is cluttered and confusing with too much detail and some useful functionality is gone and I cannot forward my proof of payment as before. Can I please have my old Standard Bank mobile App back please. Your urgent attention to this will be greatly appreciated</p> <p>Kind regards</p> <p>Werner Vivier</p> <p> ********** 347</p>
Dear Mr Vivier
I refer to our telephonic conversation and confirm that the matter was discussed.
Thanks once again for your message.
Complaint Resolution Centre
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Dear Mr Vivier
I refer to our telephonic conversation and confirm that the matter was discussed.
Thanks once again for your message.
Complaint Resolution Centre
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The matter was not resolved and I can only trust that the very useful functionality that was removed from the mobile app will be restored. So my star rating of 2 will remain until I hear from Standard bank again.
The matter was not resolved and I can only trust that the very useful functionality that was removed from the mobile app will be restored. So my star rating of 2 will remain until I hear from Standard bank again.