VEHICLE STATEMENT NOT RECEIVED

Item: Standard Bank
Rating: 1

<p>I have not received my statement from Standard Bank since January 2016 despite several complaints lodged and would like to know why. I have complained about this previously but received no response. I was considering paying off the vehicle but am not sure how much is still owing.</p>

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

25 Jul 2016, 13:46

Good day Neelen ****en

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank's reply25 Jul 2016, 13:46

Official

Good day Neelen ****en

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

********** (fax)

**********

Standard Bank's replyOfficial

29 Jul 2016, 11:13

Dear Mr ****en

I refer to the e-mail correspondence and confirm that the matter has been addressed, however if you have any further concerns you can contact me.

Thanks,

Nkululeko Sithole

Complaint Resolution Centre

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Standard Bank's reply29 Jul 2016, 11:13

Official

Dear Mr ****en

I refer to the e-mail correspondence and confirm that the matter has been addressed, however if you have any further concerns you can contact me.

Thanks,

Nkululeko Sithole

Complaint Resolution Centre

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