Vehicle settled - STILL deduct installment!!!

My vehicle with Standard Bank was settled on 29 October 2015, Standard Bank decides to STILL deduct my installment from my PRIVATE BANKING account which now has an RD as I OBVIOUSLY did not expect another installment for my SETTLED vehicle to go off my account BUT Standard Bank decides that they will just go ahead and do whatever they please!!<br> <br> The dealership then sends Kaylene Hargreaves the PROOF OF PAYMENT with the SETTLEMENT letter from STANDARD BANK clearly stating that the amount paid is the amount on the STANDARD bank SETTLEMENT letter, Kaylene promises to fix this - It is now 2 days later, I have an RD on my account, I have R198 charges on my account for non payment of a debit order AFTER MY %&$*#&!! car was settled. I then yesterday sent an e-mail to KAYLENE HARGREAVES with the proof of payment and the settlement letter asking that she fixes this - I copied VAF and their Complaints resolutions Centre, this is now another day later and guess what - I AM STILL WAITING!!!!<br> <br> I want my R198 paid back, an apology and I do not care how SBSA fixes the RD that appears on my FNB PRIVATE BANKING account - they need to fix this IMMEDIATELY!! ABSOLUTE DISREGARD for others!!!!!!