TA
Tracey A
1 reviews | Active since Sept 2012
16 Jan 2025, 16:15
Vehicle repossession issues
Good day,
I have a contract with my debt agent who is assisting me with paying my vehicle finance.
I have sent the tracing agent the information but they refuse to accept it. I need standard Bank to contact me and get in contact with my agent.
I have been paying and I can't be carless.
The tracing agent is sending me WhatsApp messages telling me he will get the sheriff and it's going to cost me alot of money, I better pay etc or give him my car. Why is he sending me WhatsApp messages like this?
I want to make payment and have my agent negotiate with the bank on my behalf. How can I do this urgently?
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
16 Jan 2025, 16:21Dear Tracey,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply16 Jan 2025, 16:21
Official
Dear Tracey,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's replyOfficial
16 Jan 2025, 18:14Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Best regards,
Standard Bank's reply16 Jan 2025, 18:14
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Best regards,
TA
Tracey A's updateReviewer Update
16 Jan 2025, 19:09Good day,
Please call me tomorrow at 9am, also if I am unreachable please email me on ***
Thank you.
Please call me tomorrow at 9am, also if I am unreachable please email me on ***
Thank you.
TA
Tracey A's update16 Jan 2025, 19:09
Reviewer Update
Good day,
Please call me tomorrow at 9am, also if I am unreachable please email me on ***
Thank you.
Please call me tomorrow at 9am, also if I am unreachable please email me on ***
Thank you.
Standard Bank's replyOfficial
17 Jan 2025, 07:08Thank you for writing back to us Tracey. We have shared this information with our team.
Best regards,
Standard Bank's reply17 Jan 2025, 07:08
Official
Thank you for writing back to us Tracey. We have shared this information with our team.
Best regards,
Standard Bank's replyOfficial
20 Jan 2025, 11:38The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible . We appreciate your patience. Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply20 Jan 2025, 11:38
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously . We will revert with feedback as soon as possible . We appreciate your patience. Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,