CB
Candice B
1 reviews | Active since Mar 2011
30 Mar 2021, 07:08
Vehicle Payment Holiday
2months later, 3 complaints later, 4 escalations later, 10 calls to debt care, and not one person from standard bank has gotten back to me about the payment holiday which I was approved for. This service is disgusting!
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Replies (1)
Standard Bank's replyOfficial
30 Mar 2021, 12:12Good day Candice
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre *** ***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre *** ***
Standard Bank's reply30 Mar 2021, 12:12
Official
Good day Candice
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre *** ***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards Complaint Resolution Centre *** ***