RM
Roeland M

1 reviews | Active since Jun 2012

07 Nov 2023, 07:12

Vehicle paid off a year ago but this bank still harass me with calls to pay.

I settled my car in 2022 and received my Natis documents and everything, but this bank started calling me from January 2023 telling me to pay my account it's in arrears. I've reported this several times to them, requesting them to refrain from harassing me for a vehicle account that I paid off.

0
Replies (2)
Standard Bank
Standard Bank's reply07 Nov 2023, 07:26
Official
Hi Roeland

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply08 Nov 2023, 14:21
Official
Hi Roeland

Thank you for taking our calls. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team
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