MR
Marlene R
1 reviews | Active since Oct 2012
25 Nov 2024, 08:38
Vehicle Finance - Red Flag
I would not recommend anyone to do Vehicle Finance through Standard Bank. They ****** up your credit score. They have been harassing me for R180 that is in arrears on one of my vehicles. How exactly can one be in arrears when payments go off by debit order. I don't pay my vehicles manually. They take the funds by debit order every month, and the debit orders always goes off. Now they have give me a bad rating on my credit score because of an arrears amount of R180. I have no idea where it comes from. Obviously somewhere they didn't take the right amount or something and now it is reflecting as a Red Flag on my credit score.
Do not go through these *****s. They don't know what the hell they are doing.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
25 Nov 2024, 08:42Good day Marlene,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Nov 2024, 08:42
Official
Good day Marlene,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
MR
Marlene R's updateReviewer Update
25 Nov 2024, 08:51And you expect me to be happy with this response. My credit score was perfect until you came and F*cked with it for R180. I am ****ED.
MR
Marlene R's update25 Nov 2024, 08:51
Reviewer Update
And you expect me to be happy with this response. My credit score was perfect until you came and F*cked with it for R180. I am ****ED.
Standard Bank's replyOfficial
25 Nov 2024, 10:15Good day Marlene,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Nov 2024, 10:15
Official
Good day Marlene,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***