CK
Chantelle K

1 reviews | Active since Nov 2016

18 Nov 2016, 15:15

VEHICLE FINANCE - INSURANCE

<p>After receiving 20 emails from Standard Bank, STATING that they have contacted me several times asking for my insurance, and after I have send them several emails asking them to call me, NO RESPONSE!</p> <p>I DO HAVE F**** INSURANCE WITH DISCOVERY. BUT YOU WOULD NOT KNOW AS YOU LIE ABOUT CONTACTING ME. I WOULD LIKE IF THEY CAN ACTUALLY CONTACT ME AND NOT LIE ABOUT CONTACTING ME.</p> <p>TRY AND DEDUCT HOLLARD INSURANCE FROM MY ACCOUNT, AND I WILL TAKE THIS TO COURT. SO ANNOYED WITH BANKS THAT CAN NOT DO A JOB.</p> <p>I WILL ALSO REVERSE THE DEBIT ORDER BECAUSE THERE IS NO PROOF THAT I SIGNED FOR IT.</p> <p> </p> <p>AS I AM STILL WAITING FOR A PHONE CALL.</p> <p> </p> <p>I AM DISQUISTED IN STANDARD BANKS SERVICE. I HAVE BEEN A VERY LOYAL CUSTOMER, AND ALWAYS PAY MY CAR ON TIME. I HAVE NOT EVER SKIPPED A PAYMENT. SO REALLY STANDARD BANK.</p> <p> </p> <p>NOT SURE WHY A CUSTOMER HAS TO LOG A COMPLAINT BEFORE GETTING SERVICE.</p> <p> </p> <p>I WILL ALSO POST THIS ON SOCIAL MEDIA.</p> <p> </p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply18 Nov 2016, 16:03
Official

Good day Chantelle Kriek

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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