ZE
Zubair E
1 reviews | Active since Oct 2018
23 Oct 2018, 07:23
VEHICLE FINANCE *****
I am appealed with Standard bank VEHICLE FINANCE. ***** was done ON MY NAME.
A Chevrolet was financed in my name, and they approved it, and I hade no idea, only when I got a statement for VAF finance did I learn this.
I have alerted the *****s department and await feedback.
this is in direct violation of the POPI Act , and NCA, If this is not resolved I will be taking this to the relevant news departments and the radio stations who I know very well
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
23 Oct 2018, 13:36Dear Zubair Ebrahim
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply23 Oct 2018, 13:36
Official
Dear Zubair Ebrahim
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
***
*** (fax)
***
Standard Bank's replyOfficial
05 Nov 2018, 11:37Dear Zubair Ebrahim
Thank you once again for posting your comments.
I refer to our email correspondence with each other and telephonic conversation, and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and telephonic conversation, and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply05 Nov 2018, 11:37
Official
Dear Zubair Ebrahim
Thank you once again for posting your comments.
I refer to our email correspondence with each other and telephonic conversation, and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and telephonic conversation, and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***