AB
A B

1 reviews | Active since Jun 2013

28 Mar 2020, 07:29

Vehicle finance debit order R800 more than usual!

I wake up this morning to find out that my standard bank vehicle finance debit order has gone off almost R800 more than usual! I have been paying of my vehicle for exactly 2 years now at an amount of around R2800 a month, now this morning they have taken over 3500 off my account! talk about kicking people while they are down during the lockdown.

0
Replies (2)
Standard Bank
Standard Bank's reply30 Mar 2020, 10:16
Official
Dear Brent
 
Thank you for posting your comment.
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support 
 
Kind regards 
 
Complaint Resolution Centre
***
Standard Bank
Standard Bank's reply03 Apr 2020, 08:25
Official
Dear Brent

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response.

Kind regards 
 
Complaint Resolution Centre
***