MW
Meagan W
1 reviews | Active since Jul 2011
04 Nov 2024, 08:38
Vehicle Finance *******
I recently purchased a vehicle financed through standard bank. Now I find that every month when my debit order goes off, the balance is not adjusted downwards on my banking app, so that I know exactly what is still outstanding. I have to send 10s of emails requesting this be fixed each month before I get a reply or some assistance. How ridiculous is that! Surely this is something that should be done automatically??? I cannot wait to be done with you and I will discourage anyone willing to listen from using your pathetic services.
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Standard Bank's replyOfficial
04 Nov 2024, 08:44Dear Meagan,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply04 Nov 2024, 08:44
Official
Dear Meagan,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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