AM
Arnold M
1 reviews | Active since Sept 2021
08 Sept 2021, 09:43
Vehicle Finance application
I am not happy with standard bank vehicle finance team. my application for vehicle keeps on being rejected due to low score point which is not true. my score is currently sitting on Good for a while now. You can see its already rejected before my score gets checked. The current score i have is way more than enough to get a vehicle through them. i have a bond with standard bank so can i be treated like an existing client please. my ID number ***
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Replies (3)
Standard Bank's replyOfficial
08 Sept 2021, 15:30 Good day Arnold
Thank you for posting your comment. We assure you that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Please accept our apologies for the inconvenience and undue frustration, this has caused. Your continued support is appreciated. Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Please accept our apologies for the inconvenience and undue frustration, this has caused. Your continued support is appreciated. Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply08 Sept 2021, 15:30
Official
Good day Arnold
Thank you for posting your comment. We assure you that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Please accept our apologies for the inconvenience and undue frustration, this has caused. Your continued support is appreciated. Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organisation we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Please accept our apologies for the inconvenience and undue frustration, this has caused. Your continued support is appreciated. Kind regards, Complaint Resolution Centre
*** *** (fax)
***
AM
Arnold M's updateReviewer Update
08 Sept 2021, 15:56I received an email from *** as per below and what he required has nothing to do with my complaint. please advise
Thank you for writing to us. Please accept my apologies for any inconvenience and distress caused to you. The matter will be investigated; however, you are required to confirm the below information:
Kind regards |
Megan Scullard
Customer Resolution CentreConsumer & High Net Worth SA
Tel: ***/ ***| www.standardbank.com
Thank you for writing to us. Please accept my apologies for any inconvenience and distress caused to you. The matter will be investigated; however, you are required to confirm the below information:
- Card number:
- Current Overdraft limit:
- The expiry date on your card:
- Name any debit orders going off your account:
- Name Two accounts held with Standard Bank:
Kind regards |
Megan Scullard
Customer Resolution CentreConsumer & High Net Worth SA
Tel: ***/ ***| www.standardbank.com
AM
Arnold M's update08 Sept 2021, 15:56
Reviewer Update
I received an email from *** as per below and what he required has nothing to do with my complaint. please advise
Thank you for writing to us. Please accept my apologies for any inconvenience and distress caused to you. The matter will be investigated; however, you are required to confirm the below information:
Kind regards |
Megan Scullard
Customer Resolution CentreConsumer & High Net Worth SA
Tel: ***/ ***| www.standardbank.com
Thank you for writing to us. Please accept my apologies for any inconvenience and distress caused to you. The matter will be investigated; however, you are required to confirm the below information:
- Card number:
- Current Overdraft limit:
- The expiry date on your card:
- Name any debit orders going off your account:
- Name Two accounts held with Standard Bank:
Kind regards |
Megan Scullard
Customer Resolution CentreConsumer & High Net Worth SA
Tel: ***/ ***| www.standardbank.com
Standard Bank's replyOfficial
09 Sept 2021, 04:35Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply09 Sept 2021, 04:35
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***