Vehicle Finance a complete mess

My husbands vehicle finance is with standard bank after 1 year me trying to find out what the balance is of the car i found out its with legal for some reason as we have been paying everymonth after R1000 airtime i eventually found the attorney's and contacted them myself still no help or 1 phone call from standardbank i paid the amount that was in arrears and 1 week later out of the blue standardbank phoned me and tells me the account is in arrears again woth R8000 i almost had a hard attack i spoke to a Bronwynwho promised to sort it out its been 2 weeks no answer on land line number and not responding to my emails he saod it was legal fees and i dont understand as i was the one phoning after them not once t Did they tell me the account was handed over so now my calls are being ignored i tried e-mailing and phoning bronwyns mannager same story no ander and no response to emails what **** service my husband bought the car in 2011 and they say we still ow R54000 on the car on a car that was R175000 including interest in 2015 i took over payments out of my own bank account the balance was R64000 to date i made payments of R30650 and they say i still own R54000 some where they cant calculate please no one wants to sort it out and i am not waisting my time or airtime anymore