DC
Dudley C

1 reviews | Active since Mar 2016

19 Apr 2016, 17:20

Vehicle Finance

I Dudley Coetzee ID Number ***8 7 went and app**** 4 finance for a new motor vehicle. I'm banking with STD Bank and has a Prestige Banker I went to her and app**** for Finance after our business bankers did not understand what we really wanted. the point is I'm purchasing a motor vehicle for my Private Use, so my company will be paying the monthly instalment on my behalf so that amount wont be displayed on my salary slip, but the company has supp**** a letter on a letterhead stating that they are responsible for the payment of the vehicle instalment. We have tried to explain this to a few people now and no one want to really listen or understand me. They are declining the deal because they cant see my Salary on the statement and it shows there the prestige banker can confirm this. The business banker approved the Finance but under the company name and it should be on my personal name that is the only difference. it sounds complicated but its really simple. I cant see myself Moving Forward with my Bank if they cant even understand me. The Deposit was paid and we just need to rectify one little thing

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Replies (1)
Standard Bank
Standard Bank's reply20 Apr 2016, 09:40
Official
Hello DCoetzee1812,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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