CB
Carli B

1 reviews | Active since Jun 2016

19 Jan 2020, 18:31

Vehicle Assist Finance

Vehicle Assist Finance department. My vehicle was settle by the dealership about 4 days ago I just received a statement from Vaf Standard bank I owe them payment and after settlement was done. Try to phone Vaf no customer service support at all.

0
Replies (3)
Standard Bank
Standard Bank's reply21 Jan 2020, 16:21
Official
Hello Carli

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply28 Jan 2020, 13:10
Official
Dear Carli Bothma

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply04 Feb 2020, 11:02
Official
Dear Carli Bothma

Thank you once again for posting your comments.

I refer to our email correspondence with each other and you confirmed that the matter has been sorted out already.

Kind regards

Clint Petersen
Complaint Resolution Centre
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