VT
Velesca T
1 reviews | Active since Oct 2012
29 Mar 2016, 07:49
Vehicle Asset Finance account
Hi <br> <br> I purchased my vehicle back in 2011 and fixed the rate at 13%. However, over the years the instalment always increased when the inflation rate went up. This should not have been the case as per my contract the interest rate was fixed. Now, I've already requested a copy of my contract, which I have since received. I would appreciate urgent feedback on this matter please or I will have to report this. If I picked this up then so many other people are being missled as well.<br> <br> Many thanks
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Replies (1)Standard Bank's replyOfficial
30 Mar 2016, 07:15Hello Vtimm,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply30 Mar 2016, 07:15
Official
Hello Vtimm,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
