Vehicle asset document blunder

Item: Standard Bank
Rating: 1
Author: Yolanda P

I have paid up my car in March 2020 and received letter with wrong wording from Std bank. Therefore I could not register car in my name before lock down. It has been longer than 2x months and nothing forthcoming from them.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

15 May 2020, 13:59

Dear Yolanda

Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply15 May 2020, 13:59

Official

Dear Yolanda

Thank you posting your comments.

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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Yolanda P's updateReviewer Update

20 May 2020, 10:41

Still no solution on day 5! No one phones me. I just receive emails instead of receiving service.

Yolanda P's update20 May 2020, 10:41

Reviewer Update

Still no solution on day 5! No one phones me. I just receive emails instead of receiving service.

Standard Bank's replyOfficial

25 May 2020, 13:24

Dear Yolanda

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply25 May 2020, 13:24

Official