SF
Shane F
1 reviews | Active since Mar 2020
07 Oct 2022, 10:40
Vehicle and Asset Finance Poor Service
Dealing with Thando and Gereldine has been the worst experience ever!! I wouldn’t recommend anyone to have VAF with standard bank it’s generally hasn’t been the best when it comes to communicating with customers and refunds
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
07 Oct 2022, 10:45Good day Shane
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Help Centre
***
Standard Bank's reply07 Oct 2022, 10:45
Official
Good day Shane
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Help Centre
***
SF
Shane F's updateReviewer Update
11 Oct 2022, 07:57I still haven’t been assisted. Can I please get VAF Manager email address
SF
Shane F's update11 Oct 2022, 07:57
Reviewer Update
I still haven’t been assisted. Can I please get VAF Manager email address
Standard Bank's replyOfficial
11 Oct 2022, 09:28Hi Shane
We will follow up with the team and get back to you.
We will be taking a closer a look and will get back to you shortly.
We will follow up with the team and get back to you.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply11 Oct 2022, 09:28
Official
Hi Shane
We will follow up with the team and get back to you.
We will be taking a closer a look and will get back to you shortly.
We will follow up with the team and get back to you.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team