PC
Peter C

1 reviews | Active since Sept 2016

26 Jun 2017, 07:44

Vehicle and asset finance don't care that I have cancer and only a few installments left

<p>I have very few installments left on my vehicle, before going into hospital for a serious operation I did all I could to sort things out so that there would be no extra stress for my wife while I am unable to help </p> <p> </p> <p>VAF have been harassing me all through my stay in hospital and although since I have got out of hospital I have rep**** to all their emails today they've deducted an amount from my account I cannot afford without my consent </p> <p> </p> <p>when I asked that it be reversed I was told they are not allowed to reverse std bank transactions </p>

0
Replies (2)
Standard Bank
Standard Bank's reply10 Jul 2017, 15:05
Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply12 Jul 2017, 12:14
Official

Dear Peter

I refer to our previous conversation and confirm that the matter was finalised.

Thanks,

Complaint Resolution Centre

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