RS
Rakesh S
1 reviews | Active since Jan 2020
19 Nov 2024, 16:08
Vehicle and Asset Finance
Standard Bank Vehicle and Assest Finance : you never cease to amaze me with your poor service .Vehicle installment was in arrears which I acknowledged this , reached a payment arrangement and made a substantial payment towards the arrears . Balance due on 25/11/2024 as per their statement . Today 19/11/2024 , the vehicle was picked up by the Sheriff who had a Warrant of Delivery of Goods . Getting through the relevant departments via phone is a waste of time . Sent emails and got my fingers crossed . I would rate this less than one star if there was an option
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Replies (2)
Standard Bank's replyOfficial
19 Nov 2024, 16:19Hi Rakesh
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply19 Nov 2024, 16:19
Official
Hi Rakesh
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
25 Nov 2024, 16:15Hi Rakesh
We hope you're well.
We hope you're well.
We made attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply25 Nov 2024, 16:15
Official
Hi Rakesh
We hope you're well.
We hope you're well.
We made attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter on our side, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team