Vehicle and asset finance

I get pestered by their agents on a daily basis, at least 5 calls per day. I have requested a team leader or manager when the agents call but the team leader or manager is always conveniently in a meeting or out the office, the agents constantly tell me i will get called back by the team leader in 2-3 days, 10 minutes later i get a call from another of thier call center agents. It has been 4 months of pure harrasment from standard bank and every day i ask for a team leader or manager but never get to talk to one. Stop calling all day and give an irate client a manager to talk to, when i ask for the complints email address i get told they dont have it the team leader or manager will provide me with it when they call........hahaha your customer service is disgusting and non existant.