FC
Farzaanah C

1 reviews | Active since Jun 2015

31 Jul 2015, 14:35

VEHICLE AND ASSET FINANCE

What terrible service from Standard Bank today. They took off money from my account without informing me and now their refund department does not answer any calls. Have been holding on for am hour for them <br> <br> Pathetic service from them. The call center does not even know if that department is supposed to be working today or not. When you try to contact them and ask for assistance they never reply back but they fast enough to take money from your account just like that. <br> <br> Seriously considering moving to another bank. Can't deal with all this incompetency

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Replies (1)
Standard Bank
Standard Bank's reply04 Aug 2015, 09:21
Official
Hello Fuzzy89,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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