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jade G

1 reviews | Active since Nov 2013

17 Jan 2016, 21:57

Various

I opened an account with Standard Bank at the end of last year. Worst decision of my life. I have been to the Fourways branch 3 times due to employees being unable to do their job. I have to once again return soon because they have not properly loaded my details on the system AGAIN.<br> <br> To put a cherry on top I bought airtime yesterday twice R12 and R60 and the app automatically chooses Cell C whereas it is supposed to be for Vodacom (the numbers are correct). With Capitec my money is usually automatically returned. I want my money back and I am going to close my account with Standard Bank. I'm receiving pathetic service and there's no words to discribe how sick I am of this bank.

0
Replies (1)
Standard Bank
Standard Bank's reply18 Jan 2016, 11:11
Official
Hello Jadefiori91,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Best regards,