Value Added Services

The selling Airtime and Electricity via Standard Bank Speedpoint nearly destroyed my life and my business, I reported many cases of loosing airtime by using email: ***, ***, they told me that they are investigating but up until today I didn't get the answer, After I have decided to stop the selling of airtime via their device, they disabled all Value Added Service without my consultation. I think my sin was to complain, I should have kept quite while loosing a lot of money. I even wrote to Standard Bank customer care ***, but they didn't help me, the lady by the name Mbalenhle Orrai told me that I should have sent my letter to ***, this email address isn't working. I think She was supposed to forward my complain to the right place.

It looks like I'm not the customer but a piece of something in the forest.