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Shihaam S

1 reviews | Active since Sept 2020

30 May 2022, 14:22

Valuation gone wrong

I need someone to contact me urgently ***

0
Replies (9)
Standard Bank
Standard Bank's reply30 May 2022, 14:58
Official
Good day Shihaam Sturks

Thank you getting reaching out to us. 

One of our consultants will be reaching out to you. 

Please advise on a suitable time to contact you between 08:30 and 16:30 from Monday To Friday

Kind regards
 Complaint Resolution Centre
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Best regards,

SS
Shihaam S's update30 May 2022, 18:44
Reviewer Update
Can you please give me a call in the morning it's a very urgent matter that needs to be sorted out tomorrow Asa
SS
Shihaam S's update31 May 2022, 13:01
Reviewer Update
I still haven't had anyone contact me yet as this matter is urgent and need to be sorted out immediately
Standard Bank
Standard Bank's reply01 Jun 2022, 08:50
Official
Good Day Shihaam Sturks

Our team is trying to reach out to you. You may also give clarity so that we may look into the matter as you are unable to take our calls currently. 

Regards 
Standard Bank Help Centre
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Best regards,

SS
Shihaam S's update01 Jun 2022, 13:48
Reviewer Update
Hi I am available now someone can give me a call now there a few problems that needs to be sorted out it's my valuations the amount I'm paying for my bond and life insurance that is 2000 who pays badly 2000 for life insurance who I need to sort out everything today cos I am fed up using my airtime calling you guys and not even help or sent through to a department the airtime is up
Standard Bank
Standard Bank's reply02 Jun 2022, 12:01
Official
Good Day Shihaam

Thank you for giving us more clarity we have logged a request with our  Tech & Ops Home Services team to give you a call and assist further 

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Kindest regards,
 Standard Bank Hello Peter Team ***  

Best regards,

SS
Shihaam S's update02 Jun 2022, 22:25
Reviewer Update
Still no one has given me a call I received a email from help service I responded to emails and yest nothing back. I'm tired fighting with standard bank this is an on going thing that needs to be sorted out ASAP
Standard Bank
Standard Bank's reply03 Jun 2022, 13:36
Official
Hi Mrs. Sturks

Thank you for taking our call this morning we have forwarded your request to our Executive Insurance team for the cancelation of your Life Cover Policy. 

We are still awaiting on our evaluations team to advise on the property value. 

Kindest regards, 

Standard Bank Hello Peter Team*** 

Best regards,

Standard Bank
Standard Bank's reply06 Jun 2022, 12:19
Official
Good day Mrs. Sturks

Thank you for getting back to us on email. Our team has responded with much clarity.

We trust everything is in order.
 
 Standard Bank Help Centre
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Best regards,