SM
Simon M

1 reviews | Active since Aug 2021

06 Oct 2021, 09:37

**** VAF STANDARDBANK SERVICE!!!

Worst bank ever! I had a VAF account with Standardbank, car was a write off and my insurance settled...few days after the POP was shared to VAF ,They still went through my account to deduct my savings funds ! Calls are being redirected from VAF to insurance and to settlement department. This service is *** to an extent whereby no one assist nor acknowledge mails!!!

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Replies (1)
Standard Bank
Standard Bank's reply07 Oct 2021, 01:39
Official
Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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