TA
Tracey A

1 reviews | Active since Sept 2012

22 Feb 2023, 07:38

VAF restructuring

I app**** for VAF restructuring it has to be done By Victoria Dala and I did not receive any final documentation in December 2022. I am getting calls from a debt collector demanding me to pay arrears of almost R20000.00 to them for my car. What's happening? Why was the restructuring not done and the final documentation sent to be last year already? I emailed Victoria Dala and to date no feedback. I want a manager in the department to call me ASAP as I need to start paying my vehicle and getting things sorted please.

0
Replies (3)
Standard Bank
Standard Bank's reply22 Feb 2023, 07:51
Official
Hi Tracey

 Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team *** 

Best regards,

TA
Tracey A's update22 Feb 2023, 12:59
Reviewer Update
If they cannot get me on a call please email me ***
Standard Bank
Standard Bank's reply22 Feb 2023, 13:10
Official
Good Day Tracey.

Thank you for the update.

Our consultants will be in touch .

Kind Regards
Standard Bank Hello Peter Team
***

Best regards,