SC
Sandra C
1 reviews | Active since Nov 2020
25 Mar 2026, 16:17
VAF query unresolved
Unable to verify that I am myself when phoning to arrange a debit order and ask for an explanation of inconsistencies on my account. Honestly!!! I have used the same cellphone number for the past 20 years, but it cannot be used to send an OTP to? What a waste of airtime...
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Standard Bank's replyOfficial
25 Mar 2026, 16:21Good day Sandra
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Mar 2026, 16:21
Official
Good day Sandra
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***