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Duduzile M

1 reviews | Active since May 2015

22 May 2024, 06:37

VAF Paid up letter!

I paid off my car last month, I then asked for the paid off letter and was requested to send the address, I did that. I've been waiting ever since. I need that letter, I've sent reminders to the same email but didn't get a response.

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Replies (2)
Standard Bank
Standard Bank's reply22 May 2024, 06:55
Official
Dear Duduzile, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kind Regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply24 May 2024, 14:24
Official
Dear Duduzile, 

Our team would like to thank you for your patience while we resolved your matter. 

We are so glad the matter has received attention and is being resolved.

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards, 
Standard Bank Social Media Team 
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