1 reviews | Active since Dec 2015
VAF declined due to an un-understandable reason
Frustration cannot explain what I'm feeling now. I have 2 home loans with standard bank, I'm a prestige client and app**** for vehicle finance through standard bank. I first app**** in october and everything was approved, however due to the fact that I needed a temporary licence I cancelled the sale. I have now reapp**** for a different vehicle and was informed that I am declined due to affordability. I have an income and 2 rental incomes which are clearly stated on my bank statements (one for R3600 and one for R3950). Despite an excess of R8000 per month I get declined due to affordability. This does not make any sense since I was approved 2 months ago and nothing has changed since. I'm definitely not impressed and am considering changing to a bank who actually applies all the facts.
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
