YK
Youlandi K
1 reviews | Active since Aug 2019
07 Aug 2019, 08:33
VAF COMPLAINT
Good day VAF STANDARD BANK I received an sms YESTERDAY 06/08/2019 with *** that the matter has been resolved. I contacted Standard bank VAF yesterday and they advised that the refund will show in my account yesterday evening after 7 pm. This is not the case, no monies have been refunded yet. Please escalate this matter as it is in contradiction to what the consultant told me yesterday and I am sure everything has been recorded !
Helpful (0)
Replies (4)0
Replies (4)YK
Youlandi K's updateReviewer Update
07 Aug 2019, 12:37Receive confirmation from Standard bank, money has been paid. Thank you.
YK
Youlandi K's update07 Aug 2019, 12:37
Reviewer Update
Receive confirmation from Standard bank, money has been paid. Thank you.
Standard Bank's replyOfficial
07 Aug 2019, 15:06Dear Youlandi Koster
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre *** ***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre *** ***
Standard Bank's reply07 Aug 2019, 15:06
Official
Dear Youlandi Koster
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre *** ***
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre *** ***
YK
Youlandi K's updateReviewer Update
07 Aug 2019, 15:07I HAVE BEEN IN CONTACT WITH STANDARD BANK AND THE MATTER HAS BEEN RESOLVED
YK
Youlandi K's update07 Aug 2019, 15:07
Reviewer Update
I HAVE BEEN IN CONTACT WITH STANDARD BANK AND THE MATTER HAS BEEN RESOLVED
Standard Bank's replyOfficial
13 Aug 2019, 13:44Dear Youlandi Koster
Thank you once again for posting your comments
We are glad that the matter has been sorted out and thank you for letting us know.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments
We are glad that the matter has been sorted out and thank you for letting us know.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply13 Aug 2019, 13:44
Official
Dear Youlandi Koster
Thank you once again for posting your comments
We are glad that the matter has been sorted out and thank you for letting us know.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments
We are glad that the matter has been sorted out and thank you for letting us know.
Kind regards
Complaint Resolution Centre
***
***