WP
Wynand P
1 reviews | Active since May 2010
26 Oct 2016, 19:53
VAF Application
<p>I am totally disappointed with the recent service I have received from Standard Bank. I have been a customer for over 23 years and currently a private banker. I just paid off my current vehicle where the interest rate was at prime (10.5%). I just app**** for a newer vehicle, and now Standard Bank want to charge me 11% for the interest rate. Seems like being a loyal customer for many years at Standard Bank does not mean anything.</p> <p> </p> <p> ref number on my email : 01- ********** -0 </p> <p> </p> <p>Your reference number is: ********** ********** 2</p>
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Standard Bank's replyOfficial
27 Oct 2016, 14:42Good day Wynand
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Best regards,
Standard Bank's reply27 Oct 2016, 14:42
Official
Good day Wynand
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
WP
Wynand P's updateReviewer Update
27 Oct 2016, 18:00Any idea when I will be contacted ? Is Standard Bank serious about there customers ?
WP
Wynand P's update27 Oct 2016, 18:00
Reviewer Update
Any idea when I will be contacted ? Is Standard Bank serious about there customers ?