BM
Bonolo M
1 reviews | Active since Jul 2017
06 Jul 2022, 16:22
VAF and broken systems
Standard Bank VAF is nightmare. They debit late then they call and message you to say you haven’t made payment. 1 July 2022 I called and I was told the money has been received. Today, 6 July 2022 the message and calling of outstanding payment. Which is it? Doesn’t the system communicate with each other? What’s happening in that organisation? I have never received bad service with my previous vehicle with them but this round it has been one challenge after the other.
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Standard Bank's replyOfficial
06 Jul 2022, 16:40Good Day Mphozil.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team ***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team ***
Standard Bank's reply06 Jul 2022, 16:40
Official
Good Day Mphozil.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team ***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team ***