VAF Account settled. Need Letter and Credit Bureau Record Update

Had My Vehicle Asset Finance Account settled in April. i Have sent countless Emails and Spent Hours on the Phone Trying to Get the relevant Department to Assist.

Fierstly i really need a Confirmation of The Account Being Terminated aswell as a Letter.

secondly please update my Record with the Credit Bureau as it seems i am still contracted to standard bank which now blocks me from attaining any further financial assistance. other than that i have had a great experience throughout the contract with standard Bank