ZN
Zinhle N

1 reviews | Active since Sept 2023

20 Feb 2024, 10:52

VAF Account debited on wrong date

@Standardbank VAF

Please could explain to me why you have debited my account on the 20th February when my debit order runs on the 30th of every month? What if I had no money in that account..were you not going to charge me reversal fee and ruin my credit score Standard Bank?

I want you to fix it right now . email is ***

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Replies (1)
Standard Bank
Standard Bank's reply20 Feb 2024, 10:54
Official
Hi Zinhle

Thank you for bringing this matter to our attention. We will be taking a closer a look and reaching out to the relevant teams so that we can come back to you with a way forward. 

Our team will be in touch with an update shortly. 

Kindest regards, Standard Bank Hello Peter Team***