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shimane K

1 reviews | Active since Jul 2013

30 Jun 2023, 14:11

VAF account

Standard Bank is not giving me a chance to settle my outstanding VAF account and busy taking me back and forth

0
Replies (3)
Standard Bank
Standard Bank's reply30 Jun 2023, 14:20
Official
Dear Shimane

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you          

Kindest regards, Standard Bank Hello Peter Team *** 
Standard Bank
Standard Bank's reply03 Jul 2023, 12:19
Official
Hello Shimane 

Our team have made attempts to reach out to you, may you kindly advise on a suitable time to get ahold of you. 

We look forward to your response. 

Kind Regards
Standard Bank Hello Peter Team ***
Standard Bank
Standard Bank's reply04 Jul 2023, 09:16
Official
Dear Shimane, 

We hope you're well. We made attempts to reach you on your mobile and sadly could not get hold of you. 

We have left you a number of voice mail messages. We will await your return should you wish for the team to assist with this matter once more. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards, 
Standard Bank Social Media Team